Ella Baché Bondi Junction

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Payment Options

We accept all major credit cards and EFTPOS for payments of $20 or more

Cancellation & Confirmation

Appointment/Booking Information - We have a booking policy which is designed to protect not only our business' bottom line - and in turn, our affordability - but also to keep things fair for all clients.

No-shows and last minute cancellations enormously disadvantage our business.  They also mean that other clients cannot  book those time slots with us.

We employ the very best therapists and we invest a great deal in further educating them. Therefore we hope you will appreciate and understand that we require a 50% deposit to secure your appointment with us.

All treatment times include preparation for you before and after your treatment.

Please arrive 5 minutes prior to your appointment to fill in the consultation sheet, this allows for total relaxation in the treatment and ensures you will not lose any part of your service.  If you are running late we may not be able to perform the full service, however,we will have to charge full fee. We will try to accommodate you as best we can,but please understand that we need to run on time to avoid inconveniencing our other clients.

 We understand that sometimes you need to change your appointment. To avoid any inconvenience, we kindly ask that you give us 24hrs notice so that someone else may visit us. If no notice is given, a 50% cancellation fee will apply to all treatments longer than 45min.

Gift Vouchers - Please note that all gift vouchers are valid for a 6month period from date of purchase. A gift voucher number must be quoted at time of booking and must be presented in the form of payment for your treatment on the day of your service.If you leave your voucher at home you will have to pay for the treatment on the day.Gift vouchers cannot be used to purchase other gift vouchers. Vouchers purchased at Ella Bache Bondi Junction can only be redeemed at this salon.

Your privacy and comfort is of utmost importance to us. Please turn off mobile phone. Ensure your jewelery is removed before your treatment and placed securely in your handbag. We take every care but no responsibility for your valuables.

We require 24 hours notice if a treatment to be paid by gift voucher is to be canceled or changed. Otherwise 50% of the gift voucher value will be redeemed. Gift vouchers cannot be redeemed for cash and will not be honored if expired. Please quote gift voucher number when booking appointment.