We accept all major credit cards and EFTPOS for payments of $20
Cancellation & Confirmation
Information - We have a booking policy which is
designed to protect not only our business' bottom line - and in
turn, our affordability - but also to keep things fair for all
No-shows and last minute cancellations enormously disadvantage
our business. They also mean that other clients cannot
book those time slots with us.
We employ the very best therapists and we invest a great deal in
further educating them. Therefore we hope you will appreciate
and understand that we require a 50% deposit to secure your
appointment with us.
All treatment times include preparation for you before and after
Please arrive 5 minutes prior to your appointment to fill
in the consultation sheet, this allows for total relaxation in the
treatment and ensures you will not lose any part of your
service. If you are running late we may not be able to
perform the full service, however,we will have to charge full fee.
We will try to accommodate you as best we can,but please understand
that we need to run on time to avoid inconveniencing our other
We understand that sometimes you need to change your
appointment. To avoid any inconvenience, we kindly ask that you
give us 24hrs notice so that someone else may visit us. If no
notice is given, a 50% cancellation fee will apply to all
treatments longer than 45min.
Gift Vouchers - Please
note that all gift vouchers are valid for a 6month period from date
of purchase. A gift voucher number must be quoted at time of
booking and must be presented in the form of payment for your
treatment on the day of your service.If you leave your voucher at
home you will have to pay for the treatment on the day.Gift
vouchers cannot be used to purchase other gift vouchers. Vouchers
purchased at Ella Bache Bondi Junction can only be redeemed at this
Your privacy and comfort is of utmost importance to us. Please
turn off mobile phone. Ensure your jewelery is removed before your
treatment and placed securely in your handbag. We take every care
but no responsibility for your valuables.
We require 24 hours notice if a treatment to be paid by gift
voucher is to be canceled or changed. Otherwise 50% of the gift
voucher value will be redeemed. Gift vouchers cannot be redeemed
for cash and will not be honored if expired. Please quote gift
voucher number when booking appointment.